Shipping & Handling
We want to ensure you receive your order as quickly and efficiently as possible. Please review our shipping information below.
Shipping Methods & Transit Times
We offer a variety of shipping options to meet your needs. The following table details available methods and their standard transit times. Please note that transit times are business days (Monday-Friday, excluding holidays) and begin once your order has shipped from our warehouse.
- Standard Ground: 5-8 business days
- Expedited (2-Business Day): 2 business days
- Next Day Air: 1 business day (Orders must be placed by 11:00 AM PST for same-day shipping. Additional charges and restrictions may apply.)
Shipping Charges
Shipping charges for your order are calculated based on the shipping method selected and the destination of your package. Your total shipping cost will be displayed clearly before you complete your purchase.
Order Processing
Most orders are processed and prepared for shipment within 1-2 business days. You will receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse. Please note that orders are not shipped or delivered on weekends or major holidays.
Shipping Restrictions
We currently ship to all 50 U.S. states, APO/FPO addresses, and Puerto Rico. We are unable to ship to P.O. Boxes.
Tracking Your Order
Once your order has shipped, you can track its status using the link provided in your shipping confirmation email. You can also check your order status by logging into your account on our website.
Delivery Issues
While we do everything we can to ensure a smooth delivery, sometimes issues outside of our control can occur.
- Incorrect Address: Please double-check your shipping address during checkout. We are not responsible for orders shipped to an incorrect or invalid address provided by the customer.
- Failed Delivery Attempts: If a delivery attempt is made and no one is available, the carrier will typically leave a notice with instructions. It is the customer’s responsibility to follow these instructions or the package may be returned to us.
- Lost or Stolen Packages: We are not responsible for packages that are lost or stolen after they have been delivered as addressed. Please contact the shipping carrier directly for assistance with these situations.
Returns
For information on our return policy and procedures, please visit our Returns & Exchanges page.
Need Help?
If you have any questions regarding your shipment, please visit our Help Center for assistance.